LvL 2 FOOD SAFETY IN CATERING

Service Description

This is an excellent introduction to Food Safety in Catering and will benefit all employees at all levels, particularly those who hold, or are about to hold, a food safety role within their catering organisation. The course will clarify aspects of food safety which many of us believe to be complex and daunting. The importance of food safety in catering is underpinned by health and safety legislation that places a duty on employers to establish policies and procedures and ensure their employees receive appropriate training. Successful candidates will be awarded a national Level 2 (Level 5 in Scotland) qualification which will provide an ideal platform to higher level training or career development

Cancellation Policy

BOOKING & PAYMENTS All bookings must be confirmed by making a payment using a credit/debit card at the time of booking. Spaces can be held provisionally without payment but will be released again for sale if payment is not received within 48 hours of us accepting the booking. Bookings can be confirmed by paying a deposit of 25% of the course value but the remaining balance must be received by SSTG within 7 full working days before the course commencement date. If the balance payment is not received within this period, then the booking may be cancelled and the deposit payment being retained. We accept the following forms of payment: Visa Credit Visa Debit MasterCard Maestro BACS Transfer For any course of more than 5 days in duration and all Scaffolding courses the following special booking terms apply: If booking made more than 4 weeks in advance of course commencement date - Bookings can be confirmed by paying a deposit of 50% of the full course value and the remaining balance must be received by SSTG within 7 full working days before the course commencement date. If booking made within 4 weeks of course commencement date – the full balance of the course must be paid at the point of booking. If the booking is made within 4 weeks of the course commencement date - the full balance of the course must be paid at the point of booking. All deposits are non-refundable or transferable other than in exceptional circumstances at the sole discretion of SSTG. BUSINESS CUSTOMER BOOKINGS Business customers who have passed a satisfactory credit assessment and completed all necessary documentation can pay on standard open account credit terms with payment due 15 days from the date of invoice. All bookings must be made with a valid purchase order and any bookings made without receipt of a valid purchase order by SSTG may result in any delegate booked being unable to complete the course and/or receive their course certificate(s). Non-payment of invoices may result in SSTG withholding any course certificate(s) until payment is received in full. AIS CANCELLATION POLICY Course cancellations require a minimum of 7 working days’ notice prior to the course start date in order to receive a full refund. For course cancellations that occur between 2 -7 days prior to the course start date, SSTG will allow the booking to be amended to an alternative date or time within a 3 month period of the original course start date at no additional charge. Once a course has been moved from its original date any subsequent amendments will be subject to an additional administrative charge which will be advised at the time of booking. If an alternative date cannot be agreed then any deposit paid will be retained. For course cancellations that occur within 48 hours of the course start date no refund or date changes will be permitted. No refunds or alternative dates will be offered for non-attendance on any paid course. Exceptional circumstances may be considered entirely at the discretion of SSTG Management. SSTG reserve the right to cancel any course booked for health, safety, insufficient numbers, practical matters and unexpected events beyond our control. In such instances we will offer you an alternative date or if that is not satisfactory then any moneys received will be refunded in full. For any course of more than 5 days in duration and all Scaffolding courses the following special booking terms apply: For course cancellations that occur between 14-21 days prior to the course start date, SSTG will allow the booking to be amended to an alternative date or time within a 3-month period of the original course start date at no additional charge. Once a course has been moved from its original date any subsequent amendments will be subject to an additional administrative charge which will be advised at the time of booking. If an alternative date cannot be agreed, then any deposit paid will be retained BEFORE YOU ATTEND It is your responsibility to ensure that you or the participants who you have booked onto the relevant course(s) are fit, medically sound and otherwise able to fully and safely participate in the relevant course. You must complete all pre-course exercises (whether written or physical) that we require of you. Failure to meet any of these requirements may result in you being asked to leave the course or you may not be able to successfully complete the course. No refunds will be given in such circumstances. COURSE PREREQUISITES It is your responsibility to ensure that you and/or any participants you book onto the course hold the correct pre-requisites when the course commences and that they bring evidence of this on the first day of the course. If you and/or any participants, you book onto the course fail to produce the correct pre-requisite information we reserve the right to cancel you or their involvement in the course without liability. No refunds will be given in such circumstances. ON YOUR COURSE START DATE It is your responsibility to make arrangements to arrive at the course location on time. Full course details including start date, start time and location will be sent to you in your Course Joining Instructions. We may not be able to accommodate late arrivals as it may disrupt other course participants. You must bring with you government issued photographic identification (eg. passport, driving licence). You will be informed in advance of your course start date of any equipment, clothing or other items necessary that you are required to bring for participation in the relevant course. Payment methods CREDIT/DEBIT CARD PAYMENT We can accept payment at the time of ordering using the following credit/debit cards: VISA MasterCard VISA Debit/Delta Maestro Card payment can be made online or over the telephone. Payment will be charged to the card at the time of ordering. A VAT receipt can be downloaded on the order confirmation page or at a later date from your order history. We do not currently accept payment by American Express (AMEX), we apologise for the inconvenience. OTHER METHODS OF PAYMENT We always recommend that payment is made by credit\debit card wherever possible to prevent delays to your order. If this is not possible, we can accept a one-off payment via cheque or BACS. If you would like to place an order using this method, you will need to contact us online or call 07912599834. Please bear in mind that we cannot dispatch goods until we have received cleared payment

Contact Details